1.1 These General Terms and Conditions of Sale (hereinafter: Terms and Conditions) apply exclusively to all offers, orders and agreements of our web shop, to the exclusion of any other general terms and conditions.
1.2 Accepting an offer or placing an order means you accept the applicability of these Terms and Conditions.
1.3 The provisions in these Terms and Conditions may only be deviated from in writing, in which case the remaining provisions remain in full force.
1.4 All rights and claims, as stipulated in these Terms and Conditions and in any further agreements for the benefit of our web shop, are equally stipulated for the benefit of intermediaries and other third parties engaged by our web shop.
2.1 All offers from our web shop are non-binding and our web shop expressly reserves the right to change prices, in particular where this is necessary under (statutory) regulations.
2.2 An agreement is only concluded after acceptance of your order by our web shop. Our web shop is entitled to refuse orders or attach certain conditions to delivery, unless expressly provided otherwise. If an order is not accepted, our web shop will notify you within ten (10) business days of receipt of the order.
3.1 The stated prices for the offered products and services are in euros, inclusive of VAT and exclusive of handling and shipping costs, any taxes or other charges, unless otherwise stated or agreed in writing.
3.2 Payment must be made without discount or compensation. Delivery of the goods will proceed after the full invoice amount is paid to the account number mentioned during the checkout process.
3.3 Payment can be made using one (or more) of the methods indicated during the checkout process.
3.4 If the prices for the offered products and services increase in the period between placing the order and executing it, you are entitled to cancel the order.
4.1 The delivery times specified by our web shop are indicative only. Exceeding any delivery period does not entitle you to compensation and does not entitle you to cancel your order or terminate the agreement, unless the delivery period is exceeded to such an extent that you cannot reasonably be expected to maintain the agreement. In that case, you are entitled to cancel the order or terminate the agreement to the extent necessary.
4.2 The products are delivered at the place and time when the products are ready for shipment to you.
5.1 Ownership of delivered products only transfers once you have paid everything you owe to our web shop under any agreement. The risk in relation to the products transfers to you at the time of delivery.
6.1 You are obligated to inspect the products upon delivery to ensure they comply with the agreement. If they do not, you must notify our webshop in writing with supporting reasons as soon as possible and in any case within seven (7) business days after delivery, or after it was reasonably possible to discover the issue.
6.2 If it is established that the products do not comply with the agreement, our webshop has the choice to replace the products with new ones upon return, or to refund the invoice value.
6.3 If you do not wish to accept a product for any reason, you have the right to return it to our webshop within seven (7) business days after delivery. Return shipments will only be accepted if the product packaging is undamaged and any plastic seal on the packaging has not been broken, and the return shipping costs are your responsibility.
7.1 Our webshop is not liable for misunderstandings, damaged goods, delays, or improper receipt of orders and communications resulting from the use of the internet or any other communication medium in correspondence between you and our webshop, or between our webshop and third parties, insofar as it relates to the relationship between you and our webshop, unless and to the extent there is intentional misconduct or gross negligence on the part of our webshop.
8.1 Without prejudice to the other rights available to it, our webshop has the right in case of force majeure to, at its own discretion, suspend the execution of your order or terminate the agreement without court intervention, by notifying you in writing, without our webshop being liable for any damages, unless this would be unreasonable under the circumstances according to standards of reasonableness and fairness.
8.2 Force majeure means any failure that cannot be attributed to our webshop because it is not due to its fault and is not required to be borne by it under the law, legal act, or customary practice in commerce.
9.1 If you provide our webshop with a written address, our webshop is entitled to send all orders to that address, unless you provide our webshop with written notice of a different address to which your orders should be sent.
9.2 When our webshop has allowed deviations from these Terms, whether silently or otherwise, for short or long periods, this does not affect its right to demand strict and immediate compliance with these Terms. You can never assert any right based on the fact that our webshop applies these Terms flexibly.
9.3 If one or more provisions of these Terms or any other agreement with our webshop are in conflict with any applicable legal provision, the relevant provision will be removed and replaced by a new legally permissible comparable provision to be determined by our webshop.
9.4 Our webshop is entitled to use third parties in the execution of your order(s).
10.1 All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as these Terms and Conditions themselves, are subject exclusively to Dutch law.
10.2 All disputes between parties shall be submitted exclusively to the competent court in the Netherlands.
